Candy MIX Gold is one of the leading distributors in the FMCG segment.
Business scale: more than 45 employees, more than 24 sales agents in the Fergana Valley. The company's catalog includes such brands as "ZHAKO ROSSIYA", "KHARKOV", "RAMENSKY", "VIORICA", "MIESZKO", "SOBRANIE", "DOLCE VITA" and others.
Candy MIX Gold decided to implement a system for automating business processes related to sales, logistics and customer management.
Umurzakov Botir, sales and logistics manager:
"We started working with Smartup in 2013 and continue to this day, because this system practically works for you, solving many problems: from electronic orders to detailed economic reports."
Business scale: more than 45 employees, more than 24 sales agents in the Fergana Valley. The company's catalog includes such brands as "ZHAKO ROSSIYA", "KHARKOV", "RAMENSKY", "VIORICA", "MIESZKO", "SOBRANIE", "DOLCE VITA" and others.
Candy MIX Gold decided to implement a system for automating business processes related to sales, logistics and customer management.
Umurzakov Botir, sales and logistics manager:
"We started working with Smartup in 2013 and continue to this day, because this system practically works for you, solving many problems: from electronic orders to detailed economic reports."
What tasks did you contact Smartup with
Control of agent visits:
Automation of electronic orders:
Control of accounts receivable:
Control of balances:
Umurzakov Botir, Sales and Logistics Manager:
"Smartup allows you to accurately plan agent routes, record visits and track task completion. This increases the efficiency of sales representatives, improves interaction with clients and ensures accurate data collection for further analysis."
- Organization and tracking of regular visits of sales representatives to customers.
- Route management, task execution control, efficiency analysis.
Automation of electronic orders:
- Speeding up the process of order collection by agents with minimization of errors.
Control of accounts receivable:
- Automation of debt accounting, timely identification of problem clients and debt settlement.
- Reports on various areas, including economic
- Economic reports are important, as they help track financial indicators, manage costs and evaluate the profitability of operations.
Control of balances:
- Continuous monitoring and maintenance of optimal inventory levels in warehouses and at dealers.
Umurzakov Botir, Sales and Logistics Manager:
"Smartup allows you to accurately plan agent routes, record visits and track task completion. This increases the efficiency of sales representatives, improves interaction with clients and ensures accurate data collection for further analysis."
Solution from Smartup
1. Monitoring agent visits
Sales representatives regularly visit customers, and their visits are recorded in Smartup in real time. This allows you to manage routes, control tasks and evaluate the performance of each agent. As a result, it was possible to improve the quality of customer service, reduce the number of missed visits and ensure transparency of reports.
2. Collecting orders
With the help of Smartup, agents quickly place orders on mobile devices, which speeds up the processing of applications and reduces the risk of errors. This helped ensure prompt order processing, reduce manual labor and increase the speed of order processing.
3. Monitoring branches and dealers
The system allows Candy MIX Gold to track sales, warehouse balances and compliance with the terms of partnership agreements in all branches and dealers. As a result, it was possible to establish centralized network management and improve distribution control.
4. Monitoring accounts receivable
Smartup automatically tracks debts, helping to promptly identify problem customers and eliminate overdue payments. This helped Candy MIX Gold improve financial discipline, reduce the number of overdue payments and minimize financial losses.
5. Reports
An integrated reporting system that enables the company to generate accurate and up-to-date reports on all key areas of activity, including financial indicators. This will allow making quick and informed decisions to improve the company's financial condition.
6. Balance control
Smartup allows monitoring balances at all levels - from the central warehouse to dealers, ensuring timely replenishment of stocks. Thanks to this, the company was able to prevent problems associated with shortages and surpluses of goods, as well as maintain an optimal level of stocks.
Sales representatives regularly visit customers, and their visits are recorded in Smartup in real time. This allows you to manage routes, control tasks and evaluate the performance of each agent. As a result, it was possible to improve the quality of customer service, reduce the number of missed visits and ensure transparency of reports.
2. Collecting orders
With the help of Smartup, agents quickly place orders on mobile devices, which speeds up the processing of applications and reduces the risk of errors. This helped ensure prompt order processing, reduce manual labor and increase the speed of order processing.
3. Monitoring branches and dealers
The system allows Candy MIX Gold to track sales, warehouse balances and compliance with the terms of partnership agreements in all branches and dealers. As a result, it was possible to establish centralized network management and improve distribution control.
4. Monitoring accounts receivable
Smartup automatically tracks debts, helping to promptly identify problem customers and eliminate overdue payments. This helped Candy MIX Gold improve financial discipline, reduce the number of overdue payments and minimize financial losses.
5. Reports
An integrated reporting system that enables the company to generate accurate and up-to-date reports on all key areas of activity, including financial indicators. This will allow making quick and informed decisions to improve the company's financial condition.
6. Balance control
Smartup allows monitoring balances at all levels - from the central warehouse to dealers, ensuring timely replenishment of stocks. Thanks to this, the company was able to prevent problems associated with shortages and surpluses of goods, as well as maintain an optimal level of stocks.
Umurzakov Botir, Sales and Logistics Manager:
"We have been cooperating with Green White Solutions for 12 years now, and during this time we have received many offers from other companies. However, we have remained loyal to Smartup because we have fully mastered the system, and it is really convenient for our business. Why change something that works effectively?"
Results
- Order processing time is reduced to 2-5 minutes, which has led to an acceleration of the overall process and an increase in the number of processed orders by up to 80%.
- Reduction in data entry errors
- Increased the coverage of the ACB by 20% without expanding the sales team
- Automatic report generation saves up to 40% of the time for collecting and analyzing data
- Reduction in operating costs by 15-25% due to process optimization and a reduction in the number of errors and manual operations.
Umurzakov Botir, Sales and Logistics Manager:
"Over 12 years of cooperation with Green White Solutions, I have repeatedly recommended Smartup to other distributors, because everything is clear and convenient with this program, and the tasks are solved effectively. I recommend everyone to set up logistics, a warehouse on the Smartup platform and effectively manage their business."
Smartup has become an indispensable tool for the Candy MIX Gold company, helping to automate key business processes and improve management efficiency. Monitoring visits, collecting orders, monitoring balances and accounts receivable - all this is now available in one solution. Thanks to the system, the company improves the quality of service, speeds up operations and minimizes risks. The promising implementation of the production module opens up new horizons for growth and optimization. Smartup is not just software, but a strategic partner in business development.
